Contact
We read every email.
A small team. Real responses. Typically within one business day.
hello@elynu.comOrder questions
If you need help with an existing order — tracking, delivery, or a question about what's inside your box — email hello@elynu.com with your order number.
Product questions
Not sure which piece is right for you? We actually like this question. Write us at hello@elynu.com and we'll respond with a genuine recommendation based on what you've said, not a sales pitch.
Defective or broken items
We cover defects for one year. Email hello@elynu.com with your order number and a short photo or video showing the issue. We'll replace it at no cost.
Press and partnerships
For press inquiries, wholesale, or partnership conversations, please write to hello@elynu.com with the subject line "Press" or "Partnerships".